FAQs


Accepted forms of Payment:
  • Visa
  • Mastercard
  • Discover
  • American Express
  • PayPal
What should I know about billing and sales tax?
  • Your card is charged upon completion and confirmation of your online transaction. You will receive an order confirmation by email which will summarize all transactional information.
  • All returns on items purchased online will be processed in the form of an electronic transactional credit to the card originally used to make the online purchase.
  • Sales tax will be applied per the regulation of your state at the point of online sale.
  • Please contact us if you have any questions about billing, internet sales tax, or shipping.

When will my order ship? 

Orders are processed and shipped 8 a.m.-4 p.m. Monday through Friday. Orders placed after 3 p.m. are processed the next business day. Orders placed on Saturday and Sunday will begin processing on Monday. All standard United States shipping holidays apply. Please note delivery days for the following services:
    • FedEx Ground (commercial addresses): Delivers Monday through Friday
    • FedEx Home (residential addresses): Delivers Tuesday through Saturday
    • FedEx Express (overnight or 2-day): Delivers Monday through Friday
    • USPS (First Class and Priority Mail): Delivers Monday through Saturday.

 
How long will it take to arrive?

When shipping by ground methods, shipping time will vary based on the "ship to" destination. Please allow 2-14 business days for ground shipments. To ensure there are no delivery delays please review your address and advise us immediately if you notice an error. Once a parcel has been dispatched we are unable to rectify any mistakes in your delivery address, only a customer can re-direct a shipment during transit. It is A Land of Delight Natural Farms and Specialty Honey policy not to replace items that are lost due to an address being incorrect once entered.
 

My Honey is starting to crystallize in the jar. What does that mean?

It's perfectly normal for honey to crystallize and does not mean that the quality of the honey has changed. All honey is primarily composed of two types of sugar: glucose and fructose. Honey varieties high in fructose rarely crystallize, like Tupelo Honey. Honey varieties high in glucose have a stronger tendency to crystallize over time. Crystallization is natural and does not affect a honey’s flavor. Honey is least likely to crystallize if stored at room temperature. To re-liquify your crystallized honey, stand the lightly sealed jar into a container of warm water for 20 minutes or run under a hot tap. The honey will gently liquefy. You will want to stir it to speed even heating. Remember that our Whipped honey varieties are meant to be finely crystallized. Store it in a cooler location, but do not refrigerate or it may get too stiff to spread.


How should I store my honeycomb?

The best way to keep raw honeycomb is at room temperature in a cabinet or on a countertop. Keep it in the plastic box to prevent any unwanted visitors from getting into it. Of course, avoid exposing your honey to water. It does not need to be in a refrigerator, where it may begin to crystallize.


Is the comb edible?

The wax cells of the honeycomb are not only edible but very beneficial because they contain natural vitamin A as well as healthy roughage.

Can honey be used to heal wounds? If so how?


Honey is antimicrobial. The sugars can kill bacteria, and there are natural peroxides that form when honey is put on the skin that also help kill bacteria. Honey is used in medical applications when conventional antibacterial treatment with antibiotics and antiseptics have failed, such as with diabetic ulcers or antibiotic-resistant infections. Numerous studies have shown these difficult-to-heal wounds respond well to honey dressings. Honey promotes rapid healing with minimal scarring. Honey also can be used as first aid treatment for burns, as it has potent anti-inflammatory activity. New research shows that bees make a protein they add to the honey called defensin-1, which could one day be used to treat burns and skin infections and to develop new drugs that could combat antibiotic-resistant infections. Scientists concluded that the vast majority of honey's antibacterial properties come from that protein. This information also sheds light on the inner workings of honey bee immune systems, which may one day help breeders create healthier and more hearty honeybees.

How do I substitute honey for sugar?

When substituting honey for granulated sugar in recipes, begin by substituting honey for up to half of the sugar called for in the recipe. For baked goods, make sure to reduce the oven temperature by 25°F to prevent over-browning; reduce any liquid called for by 1/4 cup for each cup of honey used and add 1/2 teaspoon baking soda for each cup of honey used. Because of its high fructose content, honey has higher sweetening power than sugar. This means you can use less honey than sugar to achieve the desired sweetness.

Does honey have an expiration date?

Honey stored in sealed containers can remain stable for decades and even centuries! However, honey is susceptible to physical and chemical changes during storage; it tends to darken and lose its aroma and flavor or crystallize. These are temperature-dependent processes, making the shelf life of honey difficult to define. For practical purposes, a shelf life of two years is often stated. Properly processed, packaged and stored honey retains its quality for a long time. If in doubt, throw it out, and purchase a new jar of honey!

Why does my honey look or taste different from what I'm used to?

Honey comes in many colors and flavors. These are called honey varietals and they are determined by the types of flowers the bees visited for nectar. Some are light and sweet; others are dark and bold. Pick the honey you like and enjoy!

Why can't I feed honey to my baby younger than one year of age?

Honey may contain Clostridium botulinum spores that can cause infant botulism, a rare but serious disease that affects the nervous system of young babies (under one-year-old). C. botulinum spores are present throughout the environment and may be found in dust, soil, and improperly canned foods. Adults and children over one year of age are routinely exposed to, but not normally affected by, C. botulinum spores. Honey is safe to consume during pregnancy and lactation. While infants are susceptible to infant botulism, adults, including pregnant females, are not. The concern for babies stems from the fact that infants lack the fully developed gastrointestinal tract of older humans. Since the mother is not in danger of developing this condition, the unborn baby is protected. Spores are inactivated when manufactured food products (such as cereals or nuts) receive a roasting heat treatment. Graham crackers or cereal, for example, would not contain any viable microbial spores.